Perth city scenic flight

CODE OF CONDUCT

Swan River Seaplanes, as a responsible participant in the tourism industry, aligns its operations with the principles outlined in the Global Code of Ethics for Tourism. We are committed to upholding the following core values and guidelines:

Sustainability: We prioritise sustainable development, striving to minimise our environmental impact, conserve natural resources, and promote the preservation of cultural heritage. Our practices align with local, national, and international sustainability standards and regulations.

Respect for Human Rights: We respect and uphold the fundamental human rights of our employees, customers, and local communities. We promote fair and equitable treatment, diversity, and inclusion, while opposing any form of discrimination or exploitation.

Social Inclusiveness and Cultural Diversity: We embrace cultural diversity and foster social inclusiveness, valuing the cultural heritage and traditions of the communities we interact with. We aim to contribute positively to the local economy and support community development initiatives.

Transparency and Accountability: We operate with transparency, providing accurate and clear information to our customers about our services, pricing, and terms. We hold ourselves accountable for our actions and actively seek feedback from stakeholders to improve our practices.

Safety and Security: We prioritise the safety and security of our passengers, employees, and the communities we serve. We comply with applicable safety regulations, implement risk management procedures, and maintain high safety standards throughout our operations.

Respect for Intellectual Property: We respect intellectual property rights, including copyrights and trademarks. We ensure that our marketing materials and promotional activities are original and do not infringe upon the intellectual property of others.

Ethical Business Practices: We conduct our business with integrity, honesty, and fairness. We reject corruption, bribery, and any form of unethical practices. We respect free and fair competition and comply with applicable laws and regulations governing business conduct.

Mutual Understanding, Peace, and Security: We recognise the role of tourism in promoting mutual understanding, peace, and security among different cultures. We actively support initiatives that foster dialogue, cooperation, and sustainable tourism development.

Continuous Improvement: We continuously review and improve our practices to ensure the ongoing fulfillment of the Global Code of Ethics for Tourism. We engage in partnerships and collaborations to enhance our sustainability efforts, responsible tourism practices, and stakeholder engagement.

 

By adhering to this Code of Conduct, Swan River Seaplanes contributes to the advancement of responsible and sustainable tourism, while respecting the principles of the Global Code of Ethics for Tourism and promoting the well-being of our customers, employees, and the communities we operate in.